Monitoring Services.
We monitor your databases so you can manage your business.
24 x 7 x 365 Database monitoring with business hours remote support
Already have great DBA skills in your team? Give them the tools to identify issues. Give them the backup to resolve them. We provide you with our custom Data Capture and Alerting software, pre-configured for the performance conditions that you need to know. We include a base number of support hours to support your team in anyway.
Custom data capture and alerts
CPU >= 95%
Disk sec per Read/Write >= 500ms
Volume Free Space < 10%
Blocking
Available Memory <= 100MB
Page Life Expectancy <= 100
Instance Heartbeat
Disk sec per Read/Write >= 500ms
Volume Free Space < 10%
Blocking
Available Memory <= 100MB
Page Life Expectancy <= 100
Instance Heartbeat
Our goals
Provide your and your team with the knowledge and support to have your environment operational and performing smoothly 100% of the time, and to prevent issues from re-occurring by finding and fixing the root cause of the issue.
What is included with Monitoring Service
- All Versions And Editions Of SQL Server (including SQL Azure Database)
- Any SQL Server Related Work (DB Engine, SSAS, SSIS, SSRS)
- Business Hours Remote Support (AEST 8AM-6PM)
- Performance Data Capture (Server, Instance, Database, Query, Growth)
- Online Performance Dashboard
- Alerts direct To Clients For predefined KPIs With predefined thresholds
- Service Level Guarantee (1 Hour Response 8AM to 6PM) )
- 3 Month Retention of Performance Data
- Monthly cost credited as On Demand hours - 6 hours credit (no rollover)
- No Work Undertaken without Client Approval
Monitoring Service pricing
- $1,595 inc. gst per 5 instances per month paid in advanced