Complete Care Service.
We take care of the databases so you can concentrate on your business.
We manage it all.
What is included with Complete Care Service
- 24 x 7 x 365 Remote Support
- All Versions And Editions Of SQL Server (including SQL Azure Database)
- All SQL Server Related Work (DB Engine, SSAS, SSIS, SSRS)
- Performance Data Capture (Server, Instance, Database, Query, Growth)
- Advanced Interactive Online Performance Dashboard
- Real Time Alerting (Performance, Heartbeat, Backup Failures, Job Failures, Free Space, HA Status)
- Alerts direct To Clients For predefined KPIs With predefined thresholds
- Service Level Guarantees (1 Hour Response, 4 Hour Resolution)
- 2 Year Retention of Performance Data
- Software And Hardware Upgrades
- High Avaliabliity And Disaster Recovery
- Monthly Reviews
- Periodic Reports
- Free Consulting Days With Long Term Contracts (6M = 3D, 12M = 8D, 24M = 18D)
Complete Care Service pricing
- $1,819 inc. gst per server per month paid in advanced
- Unlimited number of instances per server
- Discounts available for 11 or more servers
The Smith Family
SQL Agility is committed to giving back to the community. For every customer that uses our Complete Care service we are sponsoring a Australian child through The Smith Family.
“One in six Australian children and young people are growing up in poverty, where even the bare necessities are hard to come by. In a family where there is no regular income, money goes on food, rent and bills. Finding money for a school uniform, proper shoes, textbooks or the next school excursion is often impossible.“